JoAnn R. Corley This hands down, is one of the most important topics
to bring to your organization. If you need tangible reasons why,
consider the following from the research, "A Business Case for Emotional
Intelligence." Did you know that the level of emotional intelligence is
the number one issue surrounding under-performing, disruptive
employees, and high performers?
"In jobs of medium complexity (sales clerks, mechanics), a top performer is 12 times more productive than those at the bottom and 85 percent more productive than an average performer. In the most complex jobs (insurance salespeople, account managers), a top performer is 127 percent more productive than an average performer (Hunter, Schmidt, & Judiesch, 1990). Competency research in over 200 companies and organizations worldwide suggests that about one-third of this difference is due to technical skill and cognitive ability while two-thirds is due to emotional competence (Goleman, 1998). (In top leadership positions, over four-fifths of the difference is due to emotional competence.) "
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Latest - E.Q. In The News
New Study Shows Emotional Intelligence Linked to Socio-Economics
A study recently published in Psychological Science has found evidence that people from higher-class backgrounds have lower emotional intelligence (EQ) than people from lower-class backgrounds. That could be bad for business, according to EQ experts at The TRACOM Group.
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